Need help? call us: +1 (555) 010-2030
Use discount code "TALLOW20" get 5% off

Return & Exchange

Home  /  Return & exchange

If something isn't right, we make it right. Unopened items can be returned within 30 days, and perishables carry a freshness guarantee.

30-day returns

Unopened, resalable items can be returned within 30 days of delivery for a full refund to your original payment method. Start a return by contacting us with your order number.

Freshness guarantee

If fresh, chilled or frozen goods arrive damaged, spoiled or thawed, tell us within 24 hours with a photo and we'll replace the item or refund it — no return shipping needed.

Refunds

Approved refunds are issued within 5 working days. Delivery fees are refunded when the return is our mistake.